/* Pass 141C — modular customer tracking timeline and result presentation */

#customerView .track-result {
  margin: 0;
  line-height: 1.7;
}

#customerView .track-result:empty {
  display: none;
}

.public-track-feedback,
.public-track-result-card {
  border-radius: 18px;
}

.public-track-feedback {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  padding: 14px;
  border: 1px solid #d9e5ed;
  background: var(--public-soft);
  color: var(--public-muted);
}

.public-track-feedback-mark {
  flex: 0 0 auto;
  width: 12px;
  height: 12px;
  margin-top: 7px;
  border: 3px solid rgba(0, 137, 123, 0.2);
  border-top-color: var(--public-teal);
  border-radius: 50%;
}

.public-track-feedback strong {
  display: block;
  color: var(--public-ink);
  font-size: 0.98rem;
  font-weight: 1000;
}

.public-track-feedback p {
  margin: 3px 0 0;
  font-size: 0.9rem;
  line-height: 1.75;
}

.public-track-feedback.is-loading .public-track-feedback-mark {
  animation: public-track-spin 0.8s linear infinite;
}

.public-track-feedback.is-error,
.public-track-feedback.is-missing {
  border-color: rgba(194, 65, 65, 0.22);
  background: #fff5f5;
  color: #9f3333;
}

.public-track-feedback.is-error .public-track-feedback-mark,
.public-track-feedback.is-missing .public-track-feedback-mark {
  border: 0;
  background: #c24141;
  box-shadow: 0 0 0 5px rgba(194, 65, 65, 0.12);
}

.public-track-result-card {
  --track-accent: var(--public-teal);
  --track-accent-soft: rgba(0, 137, 123, 0.11);
  display: grid;
  gap: 16px;
  padding: 16px;
  border: 1px solid #cfe5e1;
  border-color: color-mix(in srgb, var(--track-accent) 24%, #d9e5ed);
  background: #ffffff;
  background: linear-gradient(180deg, color-mix(in srgb, var(--track-accent) 6%, #ffffff) 0%, #ffffff 46%);
  box-shadow: 0 14px 34px rgba(15, 34, 55, 0.07);
}

.public-track-result-card.public-track-tone-waiting {
  --track-accent: #c98516;
  --track-accent-soft: rgba(201, 133, 22, 0.12);
}

.public-track-result-card.public-track-tone-ready {
  --track-accent: #1769aa;
  --track-accent-soft: rgba(23, 105, 170, 0.11);
}

.public-track-result-card.public-track-tone-success {
  --track-accent: #23844f;
  --track-accent-soft: rgba(35, 132, 79, 0.11);
}

.public-track-result-card.public-track-tone-cancelled {
  --track-accent: #b64040;
  --track-accent-soft: rgba(182, 64, 64, 0.11);
}

.public-track-result-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.public-track-identity {
  min-width: 0;
}

.public-track-kicker {
  display: block;
  margin-bottom: 4px;
  color: var(--public-muted);
  font-size: 0.76rem;
  font-weight: 950;
}

.public-track-code-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}

.public-track-code {
  direction: ltr;
  color: var(--public-navy);
  font-size: 1.08rem;
  font-weight: 1000;
  letter-spacing: 0.025em;
  overflow-wrap: anywhere;
}

.public-track-status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 32px;
  max-width: 48%;
  padding: 6px 10px;
  border-radius: 999px;
  background: var(--track-accent);
  color: #fff;
  font-size: 0.76rem;
  font-weight: 1000;
  line-height: 1.45;
  text-align: center;
}

.public-track-summary {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px;
  border-radius: 15px;
  background: var(--track-accent-soft);
}

.public-track-summary-mark {
  flex: 0 0 auto;
  width: 14px;
  height: 14px;
  margin-top: 7px;
  border: 4px solid #fff;
  border-radius: 50%;
  background: var(--track-accent);
  box-shadow: 0 0 0 3px rgba(0, 137, 123, 0.16);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--track-accent) 28%, transparent);
}

.public-track-stage-count {
  margin: 0 0 2px;
  color: var(--track-accent);
  font-size: 0.76rem;
  font-weight: 1000;
}

.public-track-summary h3 {
  margin: 0;
  color: var(--public-ink);
  font-size: 1.08rem;
  line-height: 1.45;
}

.public-track-summary p:last-child {
  margin: 5px 0 0;
  color: #40566a;
  font-size: 0.9rem;
  line-height: 1.8;
}

.public-track-timeline {
  display: grid;
  grid-template-columns: repeat(var(--public-track-columns, 5), minmax(0, 1fr));
  gap: 0;
  margin: 0;
  padding: 0;
  list-style: none;
}

.public-track-step {
  position: relative;
  display: grid;
  justify-items: center;
  gap: 7px;
  min-width: 0;
  text-align: center;
}

.public-track-step::before,
.public-track-step::after {
  content: "";
  position: absolute;
  top: 8px;
  width: 50%;
  height: 3px;
  background: #dce6ec;
}

.public-track-step::before {
  inset-inline-start: 0;
}

.public-track-step::after {
  inset-inline-end: 0;
}

.public-track-step:first-child::before,
.public-track-step:last-child::after {
  display: none;
}

.public-track-step.is-complete::before,
.public-track-step.is-complete::after,
.public-track-step.is-current::before {
  background: var(--track-accent);
}

.public-track-step-dot {
  position: relative;
  z-index: 1;
  width: 19px;
  height: 19px;
  border: 4px solid #fff;
  border-radius: 50%;
  background: #dce6ec;
  box-shadow: 0 0 0 1px #d2dee6;
}

.public-track-step.is-complete .public-track-step-dot,
.public-track-step.is-current .public-track-step-dot {
  background: var(--track-accent);
  box-shadow: 0 0 0 2px rgba(0, 137, 123, 0.14);
  box-shadow: 0 0 0 2px color-mix(in srgb, var(--track-accent) 24%, transparent);
}

.public-track-step.is-current .public-track-step-dot {
  transform: scale(1.12);
}

.public-track-step-label {
  color: #758596;
  font-size: 0.68rem;
  font-weight: 850;
  line-height: 1.5;
}

.public-track-step.is-complete .public-track-step-label,
.public-track-step.is-current .public-track-step-label {
  color: #30475a;
}

.public-track-step.is-current .public-track-step-label {
  color: var(--track-accent);
  font-weight: 1000;
}

.public-track-details {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin: 0;
}

.public-track-details div {
  display: grid;
  gap: 3px;
  min-width: 0;
  padding: 10px;
  border: 1px solid #e5edf2;
  border-radius: 12px;
  background: rgba(248, 251, 253, 0.86);
}

.public-track-details dt {
  color: var(--public-muted);
  font-size: 0.74rem;
  font-weight: 900;
}

.public-track-details dd {
  margin: 0;
  color: #203548;
  font-size: 0.88rem;
  font-weight: 850;
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.public-track-problem {
  border-top: 1px solid #e6eef2;
  padding-top: 10px;
}

.public-track-problem summary {
  cursor: pointer;
  color: var(--public-teal-dark);
  font-size: 0.86rem;
  font-weight: 950;
}

.public-track-problem p {
  margin: 8px 0 0;
  color: #40566a;
  font-size: 0.88rem;
  line-height: 1.85;
  overflow-wrap: anywhere;
}

@keyframes public-track-spin {
  to { transform: rotate(360deg); }
}

@media (max-width: 460px) {
  .public-track-result-head {
    display: grid;
  }

  .public-track-status-badge {
    max-width: none;
    justify-self: start;
  }

  .public-track-timeline {
    grid-template-columns: 1fr;
    gap: 7px;
  }

  .public-track-step {
    grid-template-columns: 20px 1fr;
    justify-items: start;
    align-items: center;
    text-align: start;
  }

  .public-track-step::before,
  .public-track-step::after {
    display: none;
  }

  .public-track-step-label {
    font-size: 0.78rem;
  }

  .public-track-details {
    grid-template-columns: 1fr;
  }
}

@media (prefers-reduced-motion: reduce) {
  .public-track-feedback.is-loading .public-track-feedback-mark {
    animation: none;
  }
}